Updated: 1 January 2026 PDPA Compliance 256-bit SSL

Privacy Policy vcity155 — Malaysian Member Data Protection

Vcity155 is fully committed to protecting the privacy and personal data of every member. This Privacy Policy explains in detail how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Your Privacy Is Top Priority We

High-Grade Encryption

All vcity155 member personal data is protected using 256-bit SSL encryption — the same security technology used by international banking institutions. Your data is never transmitted in plain form.

Full Control in Your Hands

As a vcity155 member, you have the full right to access, update, or request deletion of your personal data at any time. We fully respect your privacy rights.

No Data Sales

Vcity155 has never and will never sell, rent, or trade member personal data to third parties for marketing or commercial purposes without your explicit consent.

Malaysia PDPA Compliance

The vcity155 Privacy Policy is built on full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data is handled in accordance with local legal requirements.

Secure Data Storage

Vcity155 member data is stored on servers protected by a multi-layered security system, including firewalls, intrusion detection, and regular backups to ensure data integrity.

Flexible Communication Options

You can control the types of communications you receive from vcity155 — including promotions, account updates, and system notifications — directly from your account settings.

vcity155 Privacy Commitment: We consider your trust our most valuable asset. Every decision we make regarding data handling is guided by your best interests and privacy as a member.

1Introduction

Welcome to the vcity155 Privacy Policy. This document provides a detailed explanation of how vcity155 ("we", "Platform") handles your personal data ("Member", "you") when you use our online gaming platform at https://vcity155.pro.

Vcity155 takes privacy seriously. We understand that personal information is sensitive, and we are committed to protecting it to the highest security standards. This Privacy Policy outlines your rights, our responsibilities, and how we process your data transparently.

By registering and using the vcity155 platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree with any provision herein, please discontinue use of the platform and contact us to close your account.

This Privacy Policy is to be read together with Terms and Conditions vcity155 and forms part of the overall agreement between you and the platform.

2Data We Collect

Vcity155 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect:

2.1 Personal Identification Data

Full name Date of birth ID card number Phone number Email address Full address

This data is collected during account registration and the identity verification (KYC) process to confirm your eligibility to use the vcity155 platform.

2.2 Financial Data

Bank name & account number Digital wallet details Transaction history Deposit & withdrawal records

Financial data is required to process deposits, withdrawals, and meet financial compliance requirements. vcity155 does not store credit/debit card information directly — all card transactions are processed through PCI-DSS certified third-party payment processors.

2.3 Platform Usage Data

Game history Session time & duration Betting & wins records Bonus usage

2.4 Technical Data

IP address Device type & model Browser type Approximate location data Cookie data

3How We Collect Data

Vcity155 collects personal data through the following channels:

  • Account Registration: Information you enter directly during the registration process on the vcity155 platform.
  • KYC Process: Identity verification documents you submitted to meet compliance requirements.
  • Financial Transactions: Information collected when you make a deposit or withdrawal via any of the supported payment methods.
  • Platform Usage: Data automatically generated when you use vcity155 services, including gaming activity and website navigation.
  • Support Communications: Records of conversations and correspondence with the vcity155 customer support team.
  • Cookies & Similar Technologies: Data automatically collected via cookies, tracking pixels, and similar technologies as you browse the platform.
  • Third-Party Sources: In certain cases, we may receive information from payment partners or authorities for verification and fraud prevention purposes.

4Data Usage Purpose

Vcity155 uses the personal data collected for the following purposes, and no more than is necessary:

4.1 Account Management & Services

  • Creating and managing your vcity155 member account.
  • Verifying your identity and processing KYC requirements.
  • Processing deposits, withdrawals, and all other financial transactions.
  • Providing access to all games and services offered on the platform.

4.2 Security & Fraud Prevention

  • Detecting and preventing fraudulent activity, money laundering, or platform abuse.
  • Verifying that you meet the age and region eligibility requirements.
  • Monitoring suspicious account activity to protect your security.

4.3 Legal Compliance

  • Fulfilling applicable legal and regulatory obligations, including Malaysia's PDPA.
  • Responding to court orders or lawful requests from authorities.
  • Maintaining financial transaction records for the period required by law.

4.4 Service Improvement

  • Analysing usage patterns to improve the user experience on the vcity155 platform.
  • Personalising content, offers, and promotions relevant to you.
  • Conducting internal research and analytics to enhance service quality.

vcity155 adheres to the principle of data minimisation — we only collect data that is genuinely necessary for the stated purposes. We do not collect irrelevant or excessive data.

5Data Sharing

Vcity155 does not sell, rent, or trade member personal data to third parties. However, in certain limited situations, we may share data with the following parties:

5.1 Service Providers

Vcity155 works with trusted third-party service providers to support platform operations, including payment processors, identity verification providers, and server hosting services. All such providers are bound by strict confidentiality agreements and are only permitted to use data for specified purposes.

5.2 Authorities & Legal Requirements

Vcity155 may disclose member personal data if required by law, court order, or a legitimate request from a competent authority. We will endeavour to notify the member of any such disclosure unless prohibited from doing so by law.

5.3 Business Transfers

If vcity155 is involved in any merger, acquisition, or sale of assets, member personal data may be transferred to the new entity. Members will be notified of any such transfer and their rights in that situation.

In all data sharing instances, vcity155 ensures that receiving parties adhere to data protection standards equal to or higher than our own.

6Data Security

Protecting members' personal data is vcity155's highest priority. We implement comprehensive technical and organisational security measures to keep your data safe at all times.

6.1 Technical Security Measures

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and vcity155 servers is protected with the highest level of encryption.
  • Data-at-Rest Encryption: Sensitive data stored in the vcity155 database is encrypted using AES-256 encryption.
  • Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an added layer of protection on their accounts.
  • Continuous Monitoring: The vcity155 security system monitors platform activity 24/7 to detect any threats or suspicious activity.
  • Firewall & IDS: vcity155 servers are protected by multi-layered firewalls and advanced intrusion detection systems (IDS).

6.2 Organisational Security Measures

  • Access to members' personal data is restricted to vcity155 staff who require it to carry out their responsibilities.
  • All vcity155 staff who handle personal data undergo regular data protection training.
  • Security assessment and audit processes are conducted regularly by our internal security team and independent auditors.

While vcity155 takes all reasonable measures to protect your data, no system is completely impenetrable. In the event of a data breach affecting your information, we will notify you within the timeframe required by law.

7Cookies & Tracking Technologies

Vcity155 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver more relevant content to you.

7.1 Types of Cookies Used

  • Essential Cookies: Required for core vcity155 platform functions such as login session management and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collecting information on how you use the platform to help us improve performance and the user experience.
  • Functional Cookies: Storing your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Used to analyse platform usage patterns in aggregate and anonymised form for improvement purposes.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the vcity155 platform. Essential cookies cannot be disabled as they are required for basic platform operations.

8Your Privacy Rights

As a vcity155 member, you have the following rights regarding your personal data under Malaysia's PDPA and our privacy policy:

Access Rights

Requesting a copy of the personal data we hold about you.

Right to Rectification

Updating or correcting inaccurate or incomplete personal data.

Right to Erasure

Requesting deletion of your personal data under certain permitted circumstances.

Right to Object

Objecting to the processing of your data for direct marketing purposes.

Right to Restriction

Requesting restriction of your data processing in specific situations.

Right to Portability

Receiving your data in a machine-readable format for transfer.

To exercise any of the above rights, please contact the vcity155 support team via live chat or email. We will process your request within 30 business days. In certain cases, we may require identity verification before processing your request.

9Data Storage & Deletion

Vcity155 retains member personal data only for as long as necessary for the stated purposes or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active, plus the minimum period required by compliance obligations.
  • Financial Transaction Data: Retained for seven (7) years in accordance with Malaysia's financial legal requirements.
  • Security Logs: Retained for the period necessary for security investigation and compliance purposes.
  • Data After Account Closure: After an account is closed, personal data will be retained for the minimum period required by law before being permanently deleted or anonymised.

Once the designated retention period expires, your personal data will be securely deleted using methods that ensure the data cannot be recovered.

10Children's Privacy

The vcity155 platform is exclusively for individuals aged 18 and above. vcity155 does not intentionally collect or process personal data from minors.

If we determine that personal data from an individual under the age of 18 has been collected, we will take immediate steps to delete that data and close the associated account. If you believe we may have collected data from a minor, please contact us immediately.

11Third-Party Links

The vcity155 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies only to the vcity155 platform and does not cover the privacy practices of third-party websites.

Vcity155 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit, especially when you disclose personal information there.

12Privacy Policy Amendment

Vcity155 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant changes will be communicated to members via a notice on the platform or by email.

The "Updated" date at the top of this page reflects the last date this Privacy Policy was reviewed. We encourage you to check this page periodically to ensure you are always aware of the latest version.

Your continued use of the vcity155 platform following any amendments to this Privacy Policy constitutes your acceptance of the revised policy.

13Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact the vcity155 team through the following channels:

Live Chat

Available 24/7. The fastest way to get help with your account's privacy and data matters.

Privacy Email

[email protected]
Response within 3 business days.

Help Centre

Visit FAQ page us for quick answers on privacy and data security.

Your Data is Safe. Join vcity155 Today.

With international-standard data protection and full PDPA Malaysia compliance, you can play at vcity155 with complete peace of mind. Register now and enjoy a safe, fair, and responsible gaming experience.

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